The Orbitz Elevators Difference

Orbitz Elevators are known for their 100% client satisfaction rate. We provide trustworthy, honest and reliable services across all your elevator needs, including Residential, Commercial or Industrial Vertical Transportation Solutions.

Our head office and showroom are conveniently located in the heart of South East Queensland, servicing customers in the Gold Coast and Brisbane regions, as well as servicing our interstate purchasers from Sydney, Melbourne, Adelaide, Perth, Darwin and Offshore.
 

Our Focus

Value-Oriented
Orbitz Elevators believes in providing value to its customers with the majority of our elevator maintenance contracts considerably lower than the prices charged by the Original Equipment Manufacturers (OEM’s). Contact us today and discover just how competitive we can be without compromising on service. In fact you will be impressed with our proactive maintenance servicing schedules.
For additional services outside the scope of the elevator maintenance contract such as vandalism, storm damage and major repairs you will also find that Orbitz elevators are substantially lower than those charged by the OEM’s.

 
Advanced Technical Competence
Orbitz Elevators apply industry advanced technical expertise to all different elevator ranges. We have the expertise to maintain your equipment to the highest standard with all major brands including Otis, ThyssenKrupp, Schindler, Kone, Boral, ECD, MCE, and many more. Our technicians collectively have extensive experience on all of these makes and models and carry out thorough internal training programmes to reach our customer expectations.

 
Non-Proprietary Equipment
Orbitz Elevators uses exclusively non-proprietary equipment when we modernise existing elevators or install new elevators. This enables the building owner to choose whom they want to maintain the equipment, and does not tie the owner into costly OEM maintenance contracts.

 
100% Australian Owned
Orbitz Elevators is an Australian established organisation with the ability to make major decisions within minimal time. Orbitz Elevators monies/taxes will contribute to the country of Australia to help the economic growth.

 
Modern Diagnostic Equipment
Orbitz Elevator Technicians are equipped with the most modern diagnostic technology for fault finding on all elevator and escalator equipment types. Our speedy diagnosis significantly reduces shutdown lead times.

 
Extensive Part Inventories
Orbitz Elevators holds a variety of common and other spare parts of all elevator and escalator equipment ranges at our head office in the South East of Queensland. This reduces shutdown lead times and makes Orbitz elevators your number 1 choice for your elevator maintenance schedules. So contact us today to find out more.
 

10-point Customer Focus Design Process

 

  1. Adhere to our Mission Manual
  2. Safety First Philosophy
  3. Clear Vision: Market leadership through exceptional value, competitive products, industry leading service and world-class customer care
  4. A Commitment to: Safety, uncompromising quality, promptness, exceeding expectations, ownership of all issues, being proactive, delivering on promises with no exceptions, a positive and professional attitude
  5. Company-Wide Values: Delighting the customer, continuous improvement, passion for performance, winning together, integrity
  6. Our Goals: Safety and reliability, customer satisfaction, people focused, achievable growth, financial performance
  7. Providing Extensive Benefits and Advantages to Customers
  8. Strategic Processes and Development Program
  9. Quality Products, Processes and Training
  10. Development Programmes
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